On today’s podcast, we are fortunate to have Bianca L. Padilla and Jonathan Magolnick, co-founders of Carewell. Carewell is a Charlotte-based, family-led ecommerce company with a mission to improve the lives of caregivers and their loved ones.
Their story began with one goal: to find a way to provide better care for loved ones through easy, personalized service. Carewell’s story began in 2015, when its founders were among the 20% of Americans who act as informal caregivers. They were unable to find the guidance and selection they needed in one place. Knowing the impact it could have, they formed Carewell to be a source of support for independent caregivers. Their goal is to provide proactive service, compelling content, and expert-vetted products – you’ll hear this in their voice and stories throughout the podcast.
Bianca and Jonathan share their story about the learning curves of starting a company, the importance of customer care, and training. We also speak about the variety of products, and working with the manufacturers.
Bianca shares their story of raising a $5 million seed round in March 2020 and the process of working with investors. Jonathan describes the high demands due to Covid, how they have doubled their staff during the pandemic and the struggles of training their staff remotely. They discuss the challenges and successes the past 6 months (due to Covid) and the success of participating in the Venture from America program. Bianca shares Carewell’s plans for the future.
At the end of the podcast, they explain why they moved the business to Charlotte and also discuss Carewell being listed as one of the Best Places to Work in Charlotte.
This wife and husband team are building a really strong business in Charlotte. Listen to this interview and you’ll certainly come away believing this business is part of Charlotte’s future.
William Bissett is the owner of and an Investment Advisor Representative of Portus Wealth Advisors, a Registered Investment Adviser. Registration does not imply a certain level of skill or training. Opinions expressed on this program do not necessarily reflect those of Portus Wealth Advisors. The topics discussed and opinions given are not intended to address the specific needs of any listener.
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